General definitions
1.1 SERVICE – e-commerce service conducted exclusively on the publicly available portions of the SITE, in the sense of granting the CLIENT the possibility to contract products and/or services using exclusively electronic means.
1.2 USER – natural or legal person under public or private law who has or obtains access to the CONTENT, through any means of communication (electronic, telephone, etc.) or based on a usage agreement between SCETG ELTA LOGISTIK SRL and it.
1.3 ACCOUNT – the set consisting of an e-mail address and a password that allow a single USER access to restricted areas of the SITE through which access to the SERVICE is made.
1.4 CLIENT – Natural or legal person under public or private law who has or obtains access to the CONTENT and SERVICE, by any means or based on a usage agreement between SCETG ELTA LOGISTIK SRL and it, or natural or legal person who benefits from the products and/or services offered by SCETG ELTA LOGISTIK SRL and purchased by it through the use of the SERVICE.
1.5 DOCUMENT – these Terms and Conditions
1.6 NEWSLETTER - periodic, exclusively electronic information medium on the products, services and/or promotions carried out by SCETG ELTA LOGISTIK SRL in a certain period, without any commitment from SCETG ELTA LOGISTIK SRL with reference to the information contained therein.
1.7 TRANSACTION – collection or reimbursement of an amount resulting from the sale of a product / service by SCETG ELTA LOGISTIK SRL to the Client regardless of the delivery method. 1.8 DISTANCE CONTRACT – according to the definition contained in Government Emergency Ordinance no. 34/2014.
General policy
2.1 This document establishes the terms and conditions of use of the site/content/service by the user or client, if the latter does not have another valid user agreement, concluded between SCETG ELTA LOGISTIK SRL., str. Intrarea Catedrei, no.17-23, 7th floor, sector 1, Bucharest and him. 2.2 Access to the service is made exclusively by accessing the public site www.tabyalashes.com 2.3 The use, including but not limited to accessing, visiting and viewing, the content/service, implies the user's or client's adherence to these terms and conditions unless the respective content does not have distinctly formulated conditions of use. 2.4 By using the site/content/service, the User or Client is solely responsible for all activities arising from its use. 2.5 It is also liable for any material, intellectual or electronic damage or any other nature caused to the site, content, service, SCETG ELTA LOGISTIK SRL or any third party with whom SCETG ELTA LOGISTIK SRL has concluded contracts, in accordance with Romanian legislation in force.
Website content and intellectual property rights
3.1 The informative/imaginative content presented on the site is the INTELLECTUAL PROPERTY of SCETG ELTA LOGISTIK SRL.
3.2 No content transmitted to the User or Client, through any means of communication or acquired by him through access, visit and/or viewing, constitutes a contractual obligation on the part of SCETG ELTA LOGISTIK SRL and/or the SCETG ELTA LOGISTIK SRL employee who mediated the transfer of content, if any, with respect to the respective content.
3.3 Any use of the content for purposes other than those expressly permitted by this document is prohibited.
3.4 The content of this site may not be used, reproduced, distributed, transmitted, displayed, for purposes other than those expressly and legally permitted. Extraction of any information followed by any commercial use that goes beyond the scope of private copying regulated by law or for sale or licensing and without having prior written consent of the owners of the property rights constitutes a violation of the terms and conditions.
3.5 You also agree not to affect or interfere in any way with the security elements of the site, with elements that prevent or restrict the use, copying of content or elements that enforce limits on the use of the site or its content.
3.6 Please make sure that you have checked the product specifications and its compatibility by visiting the manufacturer's website before purchasing. Commercial relations between the comparator and Neicha.ro (www.neicha.ro) are officially regulated by Government Ordinance no. 34/2014, on consumer rights in contracts concluded with professionals, in conjunction with Government Ordinance no. 130/2000, on the legal regime of distance contracts. 3.7 The administrator of Neicha.ro (www.neicha.ro) makes constant efforts to maintain the accuracy of the information on the site, but sometimes it may contain inaccuracies (specifications or price of products modified by the manufacturer without prior notice or tainted by operating errors). Warning: the photos are for informational purposes only and may contain accessories that are not included in the standard packages.
Online sales policy
4.1 Access to the service is permitted to any user who has or creates an account. 4.2 In order to be allowed access to the service, the User must accept the provisions of this document.
Products offered online on tabya.beauty
5.1 The products sold through the website www.tabya.beauty are new, in SCETG ELTA LOGISTIK SRL packaging and at the time of delivery are accompanied by a tax invoice and declaration of conformity, according to the legislation in force. 5.2 The products and services are offered under the conditions of compliance with the provisions of this document and within the limit of available stock. For this reason, SCETG ELTA LOGISTIK SRL assumes the right not to honor a certain order if the respective product is no longer in its current offer. 5.3 The prices presented include VAT (21%) and do not include delivery costs, unless otherwise specified on the website. The purchase price printed on the tax invoice will be the same as the one established at the time of order confirmation, as it is a firm order.
Validity and confirmation of orders
6.1 SCETG ELTA LOGISTIK SRL reserves the right to modify the rates charged for the products and/or services available on the site without prior notification to the User/Client.
6.2 The purchase price of products and services is that at the time the order is issued, within the limit of available stock.
6.3 The purchase price of promotional products and services is that at the time of issuing the order, within the limit of available stock and/or the promotional period, specifically defined on the site.
6.4 The purchase price of the products or services in an issued order cannot be changed at a time after its issuance except with the agreement of the parties.
6.5 The purchase price of the products and/or services in an honored contract cannot be changed. 6.6 The customer may give up the products and services purchased through the order, only during the period of time between the issuance of the order and the telephone confirmation made by the customer to our employee.
Guarantee
7.1 The customer is obliged to understand and comply with the instructions for using the products.
7.2 SCETG ELTA LOGISTIK SRL is liable to the customer for any lack of conformity existing at the time the products were delivered.
7.3 The customer has the right to request that the product be brought into conformity, free of charge, through repair or replacement, or to benefit from the appropriate price reduction or the termination of the contract regarding this product.
7.4 The customer has the right to first request the repair of the product or has the right to request the replacement of the product, in each case without payment, except where the measure is impossible or disproportionate.
7.5 Any repair or replacement of the products will be made within a reasonable period of time, mutually agreed upon by the parties and without any significant inconvenience to the customer, taking into account the nature of the products and the purpose for which they requested the products.
7.6 The established time period cannot exceed 15 calendar days from the date on which the customer became aware of the lack of conformity of the product.
7.7 When requesting the warranty, please return the goods together with the tax invoice and the return form or after completing it online:
A. Click here to complete the return form online, with the obligation of SCETG ELTA LOGISTIK SRL to confirm receipt of the withdrawal form.
B. Click here to download the form, it must be completed, signed, dated and attached to the tax invoice.
7.8 The value of the returned product will be paid by postal order or bank transfer within a maximum of 14 calendar days from the date on which SCETG ELTA LOGISTIK SRL received the products together with the return form.
7.9 In this situation, the client who notified SCETG ELTA LOGISTIK SRL is responsible for ensuring that the products referred to will be returned to the address displayed on the contact site within a maximum of 14 calendar days from the date of sending the notification, otherwise SCETG ELTA LOGISTIK SRL will consider the request unfounded/invalid. The transport for returning the products is paid by the client.
7.10 In the event of replacing the product with an identical one, the replacement will be made under the conditions and limits of a normal order. 7.11 In the event that the Customer has returned a product and SCETG ELTA LOGISTIK SRL does not have an identical product for replacement, it will offer the customer the value of the product.
Official Raffle Regulations
Section 1. Raffle Organizer
The raffle is organized by: ETG ELTA LOGISTIK SRL hereinafter referred to as the Organizer.
The raffle will be held in accordance with the provisions of these Regulations, which are mandatory for all participants.
The organizer reserves the right to modify or change the regulations, with the obligation to officially announce the public, in the same manner as the initial information.
Section 2. Place and duration of the raffle
The raffle takes place in December of this year, between 01.12.2024 - 31.12.2024 and involves the automatic inclusion of all customers who make purchases and are issued a tax invoice or a tax receipt of at least 500 LEI. Purchases can be made in the online store www.tabyalashes.com or at the Tabya Lashes physical store in Sector 1, Bucharest. At the same time, students who pay for online courses or advances for physical courses of at least 500 Lei in December will also be automatically included in the draw, regardless of the period in which the respective courses will take place.
Section 3. Rights and conditions of participation
The right to participate belongs exclusively to the participant who meets the conditions imposed by the Regulation. The right to participate in the raffle is automatically canceled in the event that a person provides false, erroneous or inappropriate data or information when completing personal data. Also, if the payment is not confirmed by the winner or the amount paid is returned to him based on the request for the right of return and thus no longer meets the conditions of participation, the draw will be repeated and another winner will be designated.
Section 4. Protection of personal data
The contest organizer undertakes to respect the rights of all participants, in accordance with the legal provisions regarding the protection of individuals with regard to the processing of personal data and the free movement of such data.
Section 5. Raffle Mechanism
Tabya Lashes clients and Tabya Academy students will learn about the organization of the Raffle on the official social media pages, in the online store www.tabyalashes.ro, from the employees of the organizing company or from other communication channels of the campaign. Registration for the Raffle is done automatically upon exceeding the payment threshold of 500 Lei for the month related to the Raffle. The threshold is taken into account exclusively after applying all taxes and discounts, referring strictly to the final payment amount displayed on the fiscal invoice or fiscal receipt that are issued following the purchases.
Section 6. Raffle Prizes
During the raffle, a prize will be awarded to only one winner, and the prize provided by the Organizer will be communicated in the information and promotional materials available on the official websites and on the company's social media pages. The prize of this raffle is a phone: Iphone 16, in pink and with a capacity of 128 GB.
The winner of the prize offered within this promotional campaign does not have the possibility to receive the cash equivalent of the prize or exchange it for other goods.
Section 7. Designation of the winner
A single winner will be designated on 08.01.2025. This winner will be chosen by random.org and will be announced on the company's social media pages. In order to be validated, he must meet all the requirements of the raffle.
Section 8. Notification and delivery of the prize
The winner of the raffle will be informed of the result on 08.01.2025, after the draw, as follows: he will be contacted via the contact details provided to the Organizer. By participating in the raffle, participants agree that, in the event that they win the contest prize, the identity of the winner and the winnings awarded will be made public and/or used for advertising purposes, without any other obligations or payments from the Organizer.
If the winner does not send the information requested by the Organizer within 72 hours or if he/she has provided incorrect/incomplete contact details, the prize will be awarded to another participant, through a new draw. If the winner is outside Romania, he/she assumes the payment of the shipping costs and other required taxes (customs duties) in order to take possession of the prize.
Limitations and responsibilities
8.1 SCETG ELTA LOGISTIK SRL cannot be held responsible for any kind of damage (direct, indirect, accidental or not, etc.) resulting from the use or inability to use the content information presented or not on the site, or for any type of errors or omissions in the presentation of the content that may lead to any kind of loss.
8.2 SCETG ELTA LOGISTIK SRL does not guarantee the user or client access to the site or service and does not grant them the right to download or modify partially and/or entirely the content, to reproduce partially and/or entirely the content, to copy, or to exploit any content in any other manner, or to transfer to any third party any content to which they have and/or have obtained access, based on a user agreement, without the prior written consent of SCETG ELTA LOGISTIK SRL 8.3 SCETG ELTA LOGISTIK SRL is not responsible for the content, quality or nature of other sites that are accessed through links in the content, regardless of the nature of these links. For the respective sites, the responsibility lies entirely with their owners.
Force majeure and fortuitous event
9.1 Except in cases where they have not expressly provided otherwise, neither party to a concluded contract, which is still ongoing, shall be liable for the failure to perform on time and/or properly, in whole or in part, any of the obligations incumbent upon it under the contract, if the failure to perform the respective obligation was caused by a force majeure event.
9.2 The party or the legal representative of the party invoking the above-mentioned event is exempted from this obligation only if the event prevents it from carrying it out.
9.3 The party or the legal representative of the party invoking the above-mentioned event is obliged to immediately and completely notify the other party of its occurrence and to take any measures at its disposal in order to limit the consequences of the respective event.
9.4 If, within 15 days from the date of its occurrence, the respective event does not cease, each party shall have the right to notify the other party of the full termination of this contract without either party being able to claim damages from the other party.
9.5 The party invoking the force majeure event must prove the impossibility of performing the obligations within a maximum period of 30 days from the date of occurrence of the event.
Disputes and applicable law
10.1 By using/visiting/viewing/etc. the sites and/or any content sent by SCETG ELTA LOGISTIK SRL to the User/Client, by accessing and/or sending by any means, the latter declares his/her agreement at least with these "Terms and Conditions".
10.2 SCETG ELTA LOGISTIK SRL is not liable for any loss, costs, lawsuits, claims, expenses or other liabilities, if they are directly caused by the failure to comply with these "Terms and Conditions". 10.3 If any of the above clauses is found null or invalid, regardless of the cause, this clause will not affect the validity of the other clauses. 10.4 This document has been drafted and will be interpreted in accordance with Romanian law.
Final provisions
11.1 SCETG ELTA LOGISTIK SRL reserves the right to insert advertising banners of any nature and/or links on any page of the site, in compliance with the legislation in force. The exception is the pages where partner companies or their offers are presented and where no banners of a competitive nature will be inserted.
11.2 Any other problem caused by the products and services presented on www.tabyalashes.com and which is not already addressed by any article in this document, will be resolved amicably within a maximum of 30 working days from the date of the written notification of the problems by the user.
11.3 If the conflict cannot be resolved amicably, the jurisdiction lies with the courts at the headquarters of the site owner, in this case at the headquarters of SCETG ELTA LOGISTIK SRL or with an alternative dispute resolution body (through mediation), agreed upon by both parties.
11.4 By agreeing to these "Terms and Conditions", the client fully assumes the consequences arising from the use of this website under these conditions
